Privacy Policy

Guch Design Privacy Policy.


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from
www.guch-design.com (hereinafter referred to as the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser,
IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, the web pages or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as
“Device information”.
We collect Device Information using the following technologies:
COOKIES Here is a list of cookies that we use. We've listed them here so you can choose whether you want to opt-out of them or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the
number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single
customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
- “Log Files” track actions occurring on the Site and collect data including your IP address, browser type,
Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the site.
by the Site.
[[INSERT DESCRIPTIONS OF OTHER TYPES OF TRACKING TECHNOLOGIES USED]]
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
includes your name, billing address, shipping address, payment information (including credit card numbers [[INSERT
ANY OTHER TYPE OF PAYMENT ACCEPTED]]), email address and phone number. We refer to this information as
“Order information”.
[[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING LISTS/DATA]]
When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Personal Information.
Order information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect generally to prepare any orders placed through the Site (including processing
of your payment information, arranging for shipping and providing you with invoices and/or order confirmations). In addition, we use this
Order information to: communicate with you;
to examine our orders for fraud or potential risks; and when in accordance with the preferences you shared with us
We provide you with information or advertising related to our products or services.
[[INSERT OTHER USES OF ORDER INFORMATION]]
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and
in general, to improve and optimize our Site (for example, by generating reports and statistics on how our customers browse and
interact with the Site and to evaluate the success of our advertising and marketing campaigns).
[[INSERT OTHER USES OF DEVICE INFORMATION, INCLUDING ADVERTISING/RETARGETING]]
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to assist us in using your Personal Information, as described above.
We share your Personal Information with third parties to assist us in using your Personal Information, as described above.
For example, we use Shopify technology on our online store. You can learn more about how Shopify uses your data.
Personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how
our customers use the Site. You can learn more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a
subpoena, search warrant or other lawful request for information we receive, or to protect our rights.
[[INCLUDE IF REMARKETING OR TARGETED ADVERTISING IS USED]]
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications.
marketing that we think may be of interest to you. For more information on how targeted advertising works, you can visit the
Network Advertising Initiative ("NAI") educational website at http://www.networkadvertising.org/understanding-online-
advertising/how-does-it-work.
You can opt out of targeted advertising by following the links below:
[[
INCLUDE LINKS TO UNSUBSCRIBE FROM ANY SERVICE YOU USE.
SOME FREQUENT LINKS INCLUDE:
FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://adssettings.google.com/authenticated?hl=es
BING: https://about.ads.microsoft.com/es-es/recursos/directivas/anuncios-personalizados
]]
Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at:
http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from you.
your browser.
[[INCLUDE IF THE STORE IS LOCATED IN EUROPE OR IF IT HAS CUSTOMERS IN EUROPE]]
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your information be processed.
personal data be corrected, updated or deleted. If you wish to exercise this right, please contact us using the information
contact below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we enter into.
we may have with you (for example, if you place an order through the Site) or to pursue our legitimate business interests
listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Joined.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to do so.
that we delete this information.
[[INSERT IF AGE RESTRICTION IS REQUIRED]]
MINORS
The Site is not intended for persons under [[INSERT AGE]].
CHANGES
We may update this privacy policy periodically to reflect, for example, changes in our practices or for other reasons.
operational, legal or regulatory.
CONTACT US
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by
email to info@guch-design.com or by mail using the information provided below:
C/ Anzofé, 55. 2nd left, Las Palmas de Gran Canaria, GC, 35009, Spain

What material are Guch Design sinks made of?

Our sinks are made from Solid Surface, a blend of ISO NPG resin and mineral filler, created in our own workshop.
It is a non-porous, durable, repairable, and silky-smooth material, ideal for intensively used bathrooms or high-end spaces.

Where are the parts manufactured?

All Guch Design pieces are designed and manufactured in Spain, using a handcrafted process that is carefully controlled down to the last detail.
Each sink belongs to a limited, numbered and certified edition.

Can I customize the color or finish?

Yes. Although our limited editions come in gloss white, we can design special finishes or custom shades for specific projects.
Just write to us at
info@guch-design.com and we'll discuss the best option together.

How are sinks installed?

Guch Design sinks are installed directly on the countertop, fixed with neutral silicone.
They do not require additional anchors or tap drilling.

They are designed to fit any type of countertop or surface.

Do they include a valve or faucet?

No. Our sinks are delivered without a valve or faucet, so you can freely combine them with the pieces of your choice.

They are compatible with standard sink valves.

How do you clean them?

Solid Surface allows for easy cleaning and no special maintenance.
Just use water and neutral soap.
For stubborn stains, a soft sponge with non-abrasive household products can be used (bleach, alcohol or KH-7 do not alter the material).

Do you ship internationally?

Yes. We ship our sinks to any destination.
Each piece is carefully packaged and shipped protected, accompanied by its certificate of authenticity and CE documentation.

What is the delivery time?

It depends on the model and availability.
Sinks are typically delivered within 2-4 weeks.
If the piece is in production, we'll keep you informed throughout the entire process.

How can I request a collaboration or custom project?

If you are an architect, interior designer or distributor, you can write to us directly at info@guch-design.com ,
We'll discuss the project's feasibility with you and offer technical and creative support.